Privacy Policy
Concern Worldwide US values our donors and their extraordinary
efforts to help those in need around the world. Therefore,
protecting your privacy is of paramount importance to Concern
Worldwide US. We want to make sure you have all the information
you need to understand what kind of data we gather, how we
handle it, whether and how we share it, and what your options
are. Please find details below on the ways in which we ensure
that your privacy and confidentiality are always protected.
When it comes to collecting or sharing information, our primary
motivation is to increase our efficiency, keep our fundraising
costs down, and, most importantly, improve your experience. If
you have any concerns that aren’t addressed in the Privacy
Policy below, please email us at
[email protected]
or call 212.557.8000 and ask for the Donor Care team.
By visiting www.concernusa.org, you are accepting the practices
described in this Privacy Notice.
Collection of personal data
Email addresses
We do not collect any personally identifiable information about
you online unless you voluntarily submit such information to us,
by, for example, filling out a registration form, signing up for
our mailing list, or making a donation. We do not share email
addresses. We do not retain the email address of anyone to whom
you send an eCard or a Tell-a-Friend link. We do not store your
credit card information after processing a donation.
If you are an email subscriber, you may update your information
online at any time to personalize your online communication
preferences including opting out of all online communications.
If you have other preferences or have questions about our
communications practices, please email us at
[email protected]
or call 212.557.8000 and ask for the Donor Care team.
Other personal information
You are not required to submit any personal information when you
visit our website unless you choose to do so. When you make a
donation to Concern Worldwide US online, we do ask for your
personal information in order to verify and secure the financial
transaction, and to allow us to acknowledge your generosity and
send you a receipt for tax purposes.
When you donate to Concern Worldwide US, we will send you
mailings approximately each quarter. You have the right to
request that your name be excluded from our mailing list if you
choose. To request that you are excluded from mailings, please
email us at
[email protected]
or call 1-212-557-8000.
Personal information collected by Concern Worldwide US is used
solely for the following purposes:
- verifying and securing donations; and
-
updating donors and supporters on our work, upcoming events,
or appeals.
We do not sell or rent our mailing list to other organizations
that solicit donations or sell any products. However, in order
to enhance our solicitation strategies and reduce our
fundraising costs, Concern Worldwide US does exchange portions
of our mailing list with select non-profit organizations working
on similar issues. If you prefer not to have your personal
information disclosed in this manner, please contact our Donor
Care team at
[email protected]
or call us at 212.557.8000 or write to us by postal mail:
Concern Worldwide U.S. 355 Lexington Avenue, 16th Floor, New
York, NY 10017. Attn: Donor Care.
Credit card information
Concern Worldwide US is extremely grateful for the donations
that enable us to continue our vital work with the poorest
people in the developing world. We consider the security and
confidentiality of your personal information a matter of the
highest importance, and we protect that information with the
highest level of security. For online donations, your credit
card transactions are secured by VERISIGN. Concern Worldwide US
does not store or have access to credit card details submitted
to our website at any time.
Website browsing
Concern Worldwide US does not collect any personally identifying
information from you when you visit our sites unless you choose
to provide it to us. You can safely browse the Concern Worldwide
US sites without telling us who you are or revealing any
information about yourself. As is typical for organizations with
websites, the information we gather during normal browsing comes
from two sources: standard server logs collect information such
as the IP (Internet Protocol) address, domain name, browser
type, operating system, mobile related information if you access
our website using your mobile device, and information such as
the site that referred you to us, the files you downloaded, the
pages you visited, and the dates/times of those visits. This
information is used to improve our website by making it more
easily navigable and ensuring that visitors can easily find what
they’re looking for.
How our site uses cookies and tracking technologies
We want to make sure our website is a valuable resource that
enables visitors like you to find the information you’re
seeking. In order to meet that goal, Concern Worldwide US uses
cookies, session replay/capture or similar technologies to
analyze trends, administer the website/donation forms, track
users’ movements around the website/donation forms, and to
gather demographic information about our user base as a whole.
When you register on our website, we might store some
information on your computer in the form of a cookie or similar
file in order to deliver content to you that is specific to your
interests, to process a donation, or to prevent you from being
required to reenter all your registration data at each
connection. This cookie does not capture or hold any personally
identifying information about you.
We also use cookies for “retargeting” in our internet
advertising campaigns so that third party vendors, including
Google, can show you advertising about Concern Worldwide US as
you browse the Internet. Retargeting makes it possible for us to
connect you with specific outreach messages, encourage you to
revisit our website, or consider donating.
The use of cookies does not affect your anonymity. Cookies are
only used to obtain non-personal information. If you prefer, you
can usually set your browser to refuse cookies, or to notify you
when you receive a new cookie. You can also opt out of receiving
cookies for Google advertising by visiting the Google
advertising
opt-out page.
External links
This website may contain links to other websites. When you click
on one of these links, you are entering another site. We
encourage you to read the privacy statements of these linked
websites as their privacy policy may differ from ours.
Children’s online privacy protection
Concern Worldwide US welcomes children to learn more about our
organization and the humanitarian issues presented on the
Concern Worldwide US site. We also want to make sure we are
respectful of the privacy of our young users. Consistent with
the Children’s Online Privacy Protection Act of 1998 (“COPPA”),
we will never knowingly request personally identifiable
information from anyone under the age of 13 without prior
verifiable parental consent. If we become aware that a child
under 13 has provided us with this information without consent,
we will use our best efforts to remove it from our files. If a
parent or guardian becomes aware that a child under 13 has
provided such information to us, please contact our Donor Care
team at
[email protected], call us at 212.557.8000 or write to us by postal mail:
Concern Worldwide U.S. 355 Lexington Avenue, 16th Floor, New
York, NY 10017. Attn: Donor Care.
This policy is subject to change and any such changes will be
posted on this page without prior notification. If you have any
questions or suggestions about our privacy policy, please do not
hesitate to
contact us.